Topic

Customer Support Orchestration

Artwork for Building an Autonomous Enterprise for Real-World Services with Netic Founder Melisa Tokmak
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Building an Autonomous Enterprise for Real-World Services with Netic Founder Melisa Tokmak

Melisa Tokmak explains how Netic is building an autonomous operating layer for essential services businesses, using AI agents to handle intake, scheduling, routing, and labor deployment. She argues the near-term opportunity is not robotics or frontier labs, but productized orchestration that delivers measurable ROI in slow, operationally complex industries.